Shipping policy

SHIPPING POLICY
This Shipping Policy describes how Juiced Products ("we", "us", or "our") handles order processing, shipping, delivery, and related logistics for purchases made through our website.

SECTION 1 - ORDER PROCESSING
Orders are typically processed within 1 to 3 business days after payment is received, unless otherwise stated on the product page or during checkout.
Orders are not processed, shipped, or delivered on weekends or holidays unless otherwise stated.
Processing times may vary due to product availability, order volume, supplier delays, fulfillment delays, or other operational conditions.
If we experience a significant delay in processing your order, we will make reasonable efforts to notify you using the contact information provided at checkout.

SECTION 2 - SHIPPING METHODS AND DELIVERY TIMES
We ship orders through third-party carriers. Available shipping methods and estimated delivery times will be shown at checkout when available.
Delivery dates are estimates only and are not guaranteed.
Carrier delays may occur due to weather, holidays, labor interruptions, routing issues, customs processing, incorrect addresses, or other circumstances outside our control.

SECTION 3 - SHIPPING COSTS
Shipping costs are calculated at checkout based on your location, selected shipping method, product size, product weight, and order details unless otherwise stated.
Any applicable taxes, duties, customs charges, import fees, or carrier surcharges are the responsibility of the customer unless explicitly stated otherwise.

SECTION 4 - ORDER CONFIRMATION AND TRACKING
After your order ships, you will receive a shipping confirmation email with tracking information if tracking is available.
It is your responsibility to monitor tracking updates and make appropriate arrangements to receive the package.
Delivery confirmation from the carrier may be used as proof of delivery.

SECTION 5 - RISK OF LOSS AND CARRIER RESPONSIBILITY
All items purchased from Juiced Products are shipped through third-party carriers.
Once an order is transferred to the carrier, title and risk of loss transfer to you to the fullest extent permitted by law.
We are not responsible for carrier delays, missed delivery attempts, packages marked delivered by the carrier, stolen packages, or packages lost after carrier acceptance, except as required by applicable law.

SECTION 6 - INCORRECT ADDRESS OR DELIVERY ISSUES
You are responsible for providing a complete and accurate shipping address at checkout.
We are not responsible for failed delivery, delays, additional carrier charges, or lost packages caused by incorrect, incomplete, outdated, or undeliverable addresses.
If a package is returned to us due to an incorrect address, failed delivery attempt, refusal, or non-pickup, additional shipping charges may apply before the order can be reshipped.
Original shipping charges may be non-refundable unless otherwise required by law or stated in our Refund Policy.

SECTION 7 - LOST PACKAGES
If your package appears to be lost in transit, contact us at orders@juicedproducts.com within 7 days of the last tracking update or within 7 days of the estimated delivery date, whichever is later.
If the carrier marks the package as delivered but you did not receive it, contact us within 3 business days of the marked delivery date.
We may require you to check with household members, neighbors, building management, mailrooms, front desks, or local carrier offices before a claim can be reviewed.
Resolution of lost package claims may depend on carrier investigation results and is not guaranteed.

SECTION 8 - DAMAGED SHIPMENTS
If your order arrives damaged, contact us at orders@juicedproducts.com within 3 business days of delivery.
Please include your order number, a description of the damage, photos of the damaged product, photos of the packaging, and any carrier documentation if available.
Do not discard the product or packaging until the claim has been reviewed, as the carrier may require inspection.
Damage claims submitted without supporting documentation may be denied.

SECTION 9 - SIGNATURE REQUIRED, HIGH-VALUE ORDERS, AND FRAUD PREVENTION
We may require signature confirmation, adult signature confirmation, delivery confirmation, or additional verification for certain orders, including high-value orders, replacement shipments, orders flagged for fraud review, or orders shipped to commercial, multi-unit, or freight-forwarding addresses.
We reserve the right to delay, hold, cancel, or refund any order that cannot be verified or appears suspicious, fraudulent, or high-risk.
If a signature is required and no one is available to sign, the carrier may attempt redelivery, hold the package for pickup, or return the package to sender. Additional shipping charges may apply for reshipment.

SECTION 10 - CHARGEBACKS AND DELIVERY DISPUTES
If tracking information, delivery confirmation, signature confirmation, carrier records, or other shipping documentation shows that an order was shipped or delivered to the address provided at checkout, such documentation may be used as evidence in response to payment disputes or chargebacks.
Filing a chargeback without first contacting us may delay resolution of your issue.
We reserve the right to contest chargebacks and provide order, payment, tracking, delivery, and communication records to payment processors, banks, carriers, fraud prevention providers, or other relevant parties.

SECTION 11 - RETURNS AND REFUNDS
All returns, refunds, cancellations, and exchanges are governed by our Refund Policy:
Refund Policy
Shipping-related issues do not automatically qualify for a refund unless permitted under our Refund Policy or required by applicable law.

SECTION 12 - INTERNATIONAL SHIPPING
If international shipping is offered, delivery times may vary due to customs clearance, international carrier processes, and destination country requirements.
Customers are responsible for customs duties, taxes, brokerage fees, import fees, and any other charges imposed by their country or carrier unless explicitly stated otherwise.
We are not responsible for delays, seizures, customs rejections, or additional fees caused by international shipping processes.

SECTION 13 - CONTACT INFORMATION
For shipping-related questions or concerns, contact us at:
orders@juicedproducts.com
Juiced Products